Returns
If you have purchased Classic Polo merchandise online, the following policy is in effect:
Our Return policy lasts 7 days. If 7 days have passed since your delivery date, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be an unworn garment (Except for the trial Purpose) with the original tags attached to the original packaging along with a receipt or proof of purchase.
Products purchased at the 50% offer are non-returnable. We suggest to confirm the size carefully before placing the order.
A maximum of 2 returns will be allowed for a customer per 30 days from the date of their last delivered.
The Products Should be free of any Perfume/Sweat Stains for Return eligibility.
One-time return shipping will be free for the order. If the same order is returned for exchange or refund purposes for the second time, the reverse and the exchange order forward shipping costs should be borne by the customer for the exchange order.
If a refund is what a customer is looking for on his/her second time return on the same order, the reverse shipment cost will be deducted from the refund amount.
The reverse and forward shipping costs from our Shipping panel will be shared with our customer for transparency purposes.
This Comes Due to the logistical Cash burn from the back-and-forth freight charges, we hope our dear customers understand this.
For the Classic Combo pack: No returns or replacements for the pack of 2 undergarments and the pack of 3 vests.
Refunds
Once your returned item is received, you will be notified by SMS or WhatsApp from Shiprocket[Our Logistics Partner] that we have received your returned item. Once the inspection is completed for the returned product, We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within two weeks.
No refund or partial refund for the apparel that was brought during the offers. Only Exchange can be done for the apparel.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@classsicpolos.com
Non-refundable articles :
There are no returns on custom print or embroidery orders. All sales are final. No return on innerwear.
Though we check the products before shipping, we request customers also to check the merchandise as soon as received for any visible defects or manufacturing errors so that a refund or exchange can happen quickly ensuring mutual satisfaction.
Happy Returns :
Drop a mail to support@classicpolos.com or make a call at +91 93633 93633.
You can always contact us for any return questions at support@classicpolos.com
