Returns
If you have purchased Classic Polo merchandise online, the following policy is in effect:
Our Return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
No exchange/refund for the undergarments/ inner garments and accessories like perfume, belts, socks.
To be eligible for a return, your item must be unworn garment with the original tags attached with original packaging along with receipt or proof of purchase.
For Buy a Trouser & Get a Undergarment Free Offer
If you bought trousers along with Undergarment free offer, there will be only a exchange for the trousers alone for valid reasons, no refund/partial refund will be done for the trousers. Undergarments bought during this offer cannot be exchanged.
For Buy a Shirt & Get a Vest Free Offer
If you bought shirts along with Vest free offer, there will be only a exchange for the Shirts alone for valid reasons, no refund/partial refund will be done for the Shirts. Vests bought during this offer cannot be exchanged.
Refunds
Once your return is received and inspected, we will send you an email/message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 to 7 business days.
No refund or partial refund for the apparels that brought during the offers. Only replacement can be done for the apparels.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@classsicpolos.com
Non-refundable articles :
There are no returns on custom print or embroidery orders. All sales are final. No return on innerwear.
Though we check the products before shipping, we request customers also to check the merchandise as soon as received for any visible defects or manufacturing errors so that refund or exchange can happen quickly ensuring mutual satisfaction.
Happy Returns :
Drop a mail to support@classicpolos.com or make a call at +91 93633 93633.
You can always contact us for any return question at support@classicpolos.com